Rondesse FAQs (part 1)
What is Rondesse?
A: Rondesse is a comprehensive solutions provider offering convenient access to a range of solutions and services including cybersecurity, device protection, technical support, legal services, accounting, and mental health support. Our services are designed to help individuals navigate various challenges in life, with a particular focus on scam recovery and defense.
Who are Rondesse’s services for?
A: Our services cater to individuals and organizations in the United States, primarily focusing on scam defense and recovery. We specialize in serving senior communities, eCommerce companies, remote workers and individuals who require robust protection and support in their digital and personal lives. We provide services such as cybersecurity, legal services, and technical support through our trusted partners and in-house experts. These services are supplemented by additional offerings, including device protection, private investigations, accounting through our CPA partners, and access to mental health support services via BetterHelp. While our primary goal is to provide robust solutions for scam defense and recovery, these services also offer valuable support for a wide range of other needs.
What types of cybersecurity solutions do you offer?
A: We offer access to a suite of services for identity theft protection and software defense through Norton Lifelock and IdentityIQ; military grade Secure Mobile Service by Efani; we have in-house cybersecurity experts who are certified to provide professional cyber risk assessments and solutions. We also utilize Chainalysis for crypto tracing and investigations.
What type of technical support and cybersecurity services do you offer?
Our Technical Support and Cybersecurity service offers comprehensive protection and expert assistance to ensure the safety and smooth operation of your software and internet-connected devices. With our software and internet protection features, you can enjoy reliable protection against viruses, malware, and ransomware for up to 20 devices. Additionally, we provide 100GB of secure Cloud Backup and a Secure VPN with a Password Manager to safeguard your data. Our service also includes Dark Web and Internet Monitoring to detect potential threats.
Our 5-star rated technical support team is available 24/7 to assist you with a wide range of technical issues. Whether it's setting up your devices, installing or removing applications, troubleshooting crashes, freezing, or speed issues, or resolving virus and malware problems, our experts are here to help. We can also address pop-up messages, errors, and internet and email connection problems to ensure a seamless experience.
In addition to software and internet protection, our Cyber Threat Prevention Expert Services provide advanced measures to safeguard against cyber threats. We offer an Online Threat Assessment to evaluate your security measures and identify vulnerabilities. For businesses, we provide Basic Cyber Crime Investigations and Penetration Testing to address incidents and proactively strengthen defenses. We also offer alerts and recommendations to help you prepare for incoming or future cyber attacks.
With our Technical Support and Cybersecurity service, you can have peace of mind knowing that your software, devices, and online activities are protected. Our expert team is dedicated to providing top-notch support and ensuring your cybersecurity needs are met.
What kind of scam recovery services do you offer?
A: Our legal team from Rondesse Legal helps plan and navigate the applicable legal recourse, while our technical support team, including certified ethical hackers, investigate and secure your digital track. For crypto scams, we utilize blockchain analysis by Chainalysis to track and recover stolen assets, ensuring a thorough approach to recovery.We provide private investigations, financial recovery assistance through our CPA partners, and because we know scams can take a toll on your mental health - mental health support via BetterHelp. For proactive protection or defense, we provide access to dark web monitoring, credit monitoring, recovery assistance, and reimbursement for stolen funds through Norton Lifelock and IDIQ.
Can you explain the Legal Recourse service offered by Rondesse?
A: Rondesse offers access to a broad spectrum of legal services through our partnerships with Rondesse Legal, Rocket Lawyer and LawClerk. On our subscription plans, these services include expert legal consultations, basic document reviews, assistance with legal forms, legal guidance, assisted Lawyer Search & negotiations, and heavily discounted lawyer rates. Access to these services are intended to help clients effectively navigate both scam recovery and other legal challenges. We have a list of lawyers, states and expertise for reference: https://crm.zoho.com/crm/org19755801/tab/CustomModule47/custom-view/599203000076355053/list?page=1
How does Rondesse support clients' mental health?
RONDESSE prioritizes mental health and understands the devastating impact of being a scam victim. We aim to provide support and assure our clients that they are not alone. As part of our commitment, all Rondesse subscriptions include a free 1-month therapy with BetterHelp. Together with BetterHelp, we make professional therapy accessible, affordable, and convenient for anyone facing life's challenges. BetterHelp offers access to licensed and experienced psychologists, marriage and family therapists, clinical social workers, and professional counselors. We stand with BetterHelp in promoting well-being and providing support anytime, anywhere.
What accounting services do you offer?
A: We have CPA partners who can assist with scam recovery by helping manage financial repercussions and providing tax assistance. These services include tax preparation, bookkeeping, financial planning, and IRS help. Apart from scam recovery, our CPA partners and Quickbook Pro Advisers provide professional and reliable accounting support for your business and general financial needs.
How do I sign up for Rondesse's services?
To sign up for Rondesse's services, visit our website and choose the package that suits your needs. Contact us via phone, chat, email, or the contact form on our website. Our support team is available 24/7 to help.
Can I use Rondesse's services for my business or only for personal use?
Rondesse's services are available for both personal and business use. Contact us to discuss the best options for your needs.
Can Rondesse help with existing identity theft or fraud cases, or only provide protection against future incidents?
Rondesse can help with both existing and future identity theft or fraud cases. Our services include proactive protection measures and remediation support for incidents that have already occurred.
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