A financial technology company that offers flexible financing solutions for various types of purchases. It partners with businesses to provide their customers with convenient payment options, such as installment plans or deferred payment plans. Flexxbuy aims to make purchases more affordable by allowing customers to spread out payments over time, often with low or no interest. It provides an alternative to traditional credit cards or loans, giving individuals greater control and flexibility in managing their expenses.
Before you begin, Log into the Flexxbuy Merchant Portal at app.flexxbuy.com
Username: eric@tech-warehouse.net
Password: P@55word
Note: The login is case sensitive; you must enter these credentials exactly as above.
APPLICATION
There are three ways to complete the application:
1. You can complete the application with or on behalf of the applicant by clicking on “New application” from the from the Merchant Portal.
2. You can email or text a link to the applicant by submitting their email address or cell phone number which is also under the "Apply" button.
- Once they're on the page, they should click the green "APPLY NOW" button to access the simple application page.
The simple application can be completed on any device.
SUBMISSION
- Upon submission of the application, within seconds, any and all offers are displayed on the screen.
A link to the offers can be resent to the applicant at any time by pressing the "Send to customer" at the end of the page.
- At the same time, an email notification is sent to you and the applicant with a link to review the results of the application.
- It is good practice to collect a small deposit from the customer when an offer is accepted and the applicant moves forward.
Note: Only the applicant can click on an offer and proceed with one of the lenders.
TRACKING AND MANAGING APPLICATIONS
- Click on any loan ID to see the details of a loan application
- From the Application Details page, you can view the details of the loan application, add a note about the application, view the existing offers, and view the status details of the offers (Events).
- Click on View Events to see the most recent status of the loan application.
Note: Typically there is a delay between the actual status and the reporting of the event. The delay will vary depending on the lender.
- Click on Add Note to provide information about the applicant. Upon submission of the note, an email notification will be sent to the Flexxbuy team.
- All notes submitted are logged in the
Notes box. Once submitted, a note
cannot be modified or deleted.
LOAN FUNDING
- When a loan is funded, a funding status
will be added to the Events. In addition,
Flexxbuy will enter a funding note. An
email notification will be sent instructing
you that the loan has been funded.
- Upon funding, you can complete the sale with your client.
If the amount you collect from the customer is different than the application amount or funding amount, whichever is lower, simply place a note that instructs us the billing amount.
- Flexxbuy will bill us based on the actual amount from the funded loan that we collect from your clients. Our fee will be automatically processed approximately 10 days after funding.
Offering financial options:
We have two
options available for clients who require financial assistance: Flexxbuy and
Coach Financials. If a client needs help with financing their Rondesse plan, we
can provide guidance on how to sign up for a loan to cover the costs.
Furthermore,
please note that if the client chooses to use a loan to pay for the Rondesse
package, there will be an additional 10% surcharge in the form of a processing
and facilitation fee. It's important to mention that this option is only
available for clients who select the Annual package.
As an
illustration, let's consider our Premium package, which has an annual cost of
$2000. If the client chooses to use a loan to pay for this package, the
additional 10% surcharge would amount to $200, bringing the total to $2200.
You can say:
"To
ensure clarity regarding our financial assistance options, we offer customers
the choice of our annual plan if they opt for assistance. Please note that
selecting the financial assistance option comes with an additional 10%
surcharge on the annual amount. This surcharge covers processing and
facilitation fees associated with the loan. We strive to provide transparent
information so that you can make an informed decision about the best plan for
your needs."
Pack Calculation:
Starter Kit
- $300 + 10% = $330
Standard -
$750 + 10% = $825
Premium -
$2000 + 10% = $2200
Executive -
$3600 + 10% = $3960
*Discounts as presented on our official
website will still be honored provided that the discount codes are applied
during the sign-up process.
Steps to take when your client needs
financial assistance:
1.
Offer financial assistance option
2.
Set expectations about the processing.
a.
It is important that the loan will only be used
for Rondesse plan payment only. If not, we will need to contact our financial
partners to inform them that the loan is not for Rondesse.
b.
Should the client choose to use the amount for
other services, like lawyer retention, the same surcharge will still apply.
3.
Guide them in registering.
a.
An email will be sent to the client with the
list of loan options.
b.
Have them choose the best term for them.
c.
They will get notified by the loan company once it’s
accepted.